REQUEST A HITCH NOW
DELIVERIES ON DEMAND
Simple To Use
As a Traveler, tell us where you're going and we'll show you what's available for pick-up and delivery. If you're a Shipper, tell us what , when and where you want your item delivered. It's that easy.
The HITCH app uses a resource that's already in motion. Less emissions, less fuel consumption, less road surface wear.
The Hitch app serves as a marketplace where Shippers and Travelers are socially vetted by a community of their peers.
Suggested Route Guidance
The HITCH app uses a variety of 3rd party plug-ins to determine the quickest route for delivery.
Utilizing your phones internal camera, Travelers will be able to visually verify pick-up and delivery in support of Geo-location.
Pictures, Payments, Preferences...it's all here. This is where you'll also tell us how far off of your intended route you are willing to travel to deliver an item.
A COMMUNITY OF TRAVELERS AND SHIPPERS
Cash for Commutes
It doesn't matter what your final destination is, it only matters that you're already headed that way. Commuting stinks...we make it stink a little less. Turn your commute into some extra cash by delivering items on your way.
Earn When You Want, Where You Want
As a Traveler using Hitch, you decide when you want to make deliveries and where you're willing to go. If you don't have someplace to be but recognize the danger of idle hands, choose deliveries near you for the day.
Travelers are rated by Shippers and vice-versa. It's a community vetting process and the higher your rating, the more opportunities you'll have to make deliveries in your area.
Why ship when you can Hitch?
At it's core, Hitch is about challenging the shipping/delivery industry...the status quo if you will. There's a 100% chance someone is already headed in the direction your item needs to go. Hitch is about tapping into that people power to give you choices.
Founded by a leadership team that includes veterans in Transportation, Finance, Marketing and Technology, the Hitch team believed that same day delivery services were an unmet need for todays consumer.
Barriers to entry such as cost and timeliness are no longer an issue using the Hitch app. Consumers have the choice to be Shippers, Travelers or both. When it comes right down to it, that's what Hitch is really all about; Every Day Shipping...Everyday People.
YOU'VE GOT QUESTIONS... WE'VE GOT ANSWERS
How does Hitch work?
Hitch is an app designed to connect Travelers with Shippers. After downloading the app, Travelers can input their travel information for the day (to and from locations) and see a listing of available items to be delivered. Shippers can create a delivery either via the app or via desktop at www.hitchit.co. After inputting your item data (item information, description, image, etc.), pick-up and delivery locations, your item will appear on the Hitch map available for a Traveler to deliver. It’s as simple as that; Every Day Shipping…Everyday People.
What phones does Hitch support?
Where can I use Hitch?
Hitch will be available to use everywhere on day one. It’s important to note that Traveler availability may be limited upon launch but new Travelers will be added daily.
How do I become a Traveler?
The good news is anyone who is not subject to regulation or licensing as a motor carrier or mover can be a Traveler. Download the Hitch app from your phone appropriate app store, click on “Deliver Items” and follow the prompts to create your account.
What kind of items does Hitch allow to be delivered?
Technically, anything that can fit in a Travelers mode of transportation can be delivered ***BUT*** Hitch does not allow the following items to be transported: Illegal drugs and narcotics, weapons, chemicals, people, livestock and anything prohibited by the local authorities in your region.
How do I get paid for making a delivery?
As a Traveler or someone who makes deliveries, you get your own account with our credit card processing partner, Stripe. This allows you to seamlessly receive payments for the deliveries you make from Shippers.
How much does it cost to request a delivery?
We set a price within our system based on a proprietary formula factoring the distance required for your delivery and current gas prices. Due to these variables we can’t give an exact number, but we can tell you that deliveries in a local area of 5-20 miles typically range from about $8.00 - $15.00.
How many deliveries can I make?
As many as you would like to make. However, you can only select and make one delivery at a time. After you drop that one off, you can look in the Hitch system again for another one.
Can I trust this service?
Our goal is to connect trustworthy people to help get things delivered. There are opportunities within the Hitch app to rate fellow users and define what types of users you interact with based on rating and other trust indicators.
What happens if my items are damaged or missing?
As a Shipper, you have several ways to minimize risk to your shipped item(s) using Hitch.
• You can require a signature upon delivery. If no signature is required, the Traveler will take a photo of where the item was left at the delivery address.
• You can request a Verified Traveler deliver your items
• Contact your Traveler to resolve the issue
• Contact your credit card company if the issue cannot be resolved
• Contact your local authorities
What happens if I don’t get paid for delivering an item?
Hitch partners with a third-party payment processing company (Stripe) to provide Travelers access to individualized merchant accounts. If there is an issue with receiving your payment, you can contact Stripe here: https://support.stripe.com/email
What do I do if the Hitch app isn’t working?